Shakthi LLC (DBA ISI Elite Training Buffalo Grove) Privacy Policy
Shakthi LLC (DBA ISI Elite Training Buffalo Grove)
Shakthi LLC (DBA ISI Elite Training Buffalo Grove) (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with our services, or communicate with us.
This policy applies to visitors, members, and prospective members who interact with our website, advertising, forms, booking tools, or communication systems.
Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including:
Name
Email address
Phone number
Mailing address
Appointment details
Membership or service inquiries
Communication preferences
Communication Data
If you contact us or opt in to communications, we may collect:
SMS and email correspondence
Call records through call tracking systems
Appointment scheduling details
Customer service communications
Technical & Usage Data
When you visit our website, we may automatically collect:
IP address
Browser type
Device type
Pages visited
Time spent on pages
Referral sources
Advertising & Analytics Data
We may collect limited information through advertising technologies such as:
Facebook Pixel tracking
Ad interaction data
Website behavior related to advertising campaigns
This information helps us understand how visitors interact with our website and marketing campaigns.
How We Collect Information
We collect information in several ways, including:
Website forms
Appointment booking forms
Lead forms from advertisements
SMS or email conversations
Website analytics tools
Cookies and tracking technologies
We only collect personal information that is reasonably necessary to provide our services or communicate with you.
How We Use Information
We use collected information to:
Respond to inquiries
Schedule consultations, classes, or appointments
Provide information about gym programs and services
Send service updates and important information
Communicate through SMS, email, or phone when you request or consent to communication
Improve website performance and marketing campaigns
Maintain internal records and operational systems
We do not sell, rent, or trade customer personal information for marketing purposes.
SMS & Communications
ISI Elite Training Buffalo Grove may communicate with you via SMS text messaging, email, and phone calls when you request information or opt in through our website, advertisements, or forms.
How You Opt In
You may opt in to SMS messages by:
Submitting a website form
Requesting information about our services
Booking an appointment
Providing consent through advertising lead forms
Message Types
Messages may include:
Appointment confirmations and reminders
Gym program information
Follow-up regarding inquiries
Customer service communication
Membership information
Message Frequency
Message frequency may vary depending on your interactions with our business.
Message Charges
Message and data rates may apply depending on your mobile carrier.
Consent
Providing consent to receive SMS messages is not a condition of purchasing services.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After sending STOP, you will receive confirmation and no further SMS messages will be sent unless you opt in again.
Help Instructions
For assistance, reply:
HELP
or contact us directly using the information listed at the end of this policy.
SMS Consent Protection
We protect SMS consent data and communication preferences.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Customer opt-in data is never sold, rented, or transferred for promotional use.
Data Sharing Policy
ISI Elite Training Buffalo Grove does not sell, rent, or distribute personal information for marketing purposes.
Customer information may be processed by service providers that support business operations, such as:
Customer relationship management platforms
communication platforms
website hosting services
These providers are only permitted to process information strictly for operational purposes.
SMS consent information is never shared with affiliates or third parties for marketing or promotional purposes.
All customer data remains protected and is used only to deliver requested services and communications.
Cookies & Tracking Technologies
Our website may use cookies and tracking technologies to improve performance and understand visitor behavior.
These tools may include:
Facebook Pixel
Basic website analytics cookies
Cookies help us:
measure marketing campaign effectiveness
understand website usage
improve website functionality
You can control cookie settings through your browser preferences.
Data Security Practices
We implement reasonable technical and administrative safeguards designed to protect personal information.
Security practices include:
secure hosting environments
restricted access to systems containing personal data
encrypted communications where appropriate
internal access controls
While we take reasonable precautions, no internet transmission method can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as necessary to:
provide services
maintain communication records
comply with legal or operational requirements
Information may be deleted or anonymized when it is no longer required.
Third-Party Services
ISI Elite Training Buffalo Grove uses GoHighLevel as its primary operational platform.
GoHighLevel acts as a data processor and provides:
Customer relationship management (CRM)
Form and funnel hosting
Contact storage
SMS messaging systems
Email communication tools
Appointment scheduling
Automation workflows
Call tracking
Contact information submitted through our website or forms may be securely stored within GoHighLevel for communication and operational purposes.
These services process information solely to support the operation of our business.
Your Rights & Choices
Depending on your location, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent for communications
To exercise these rights, contact us using the information below.
Opt-Out Instructions
You may opt out of communications at any time.
SMS
Reply STOP to any text message.
Use the unsubscribe link included in marketing emails.
Direct Request
You may also contact us directly to request removal from communication lists.
Children’s Information
Our services are intended for adults and individuals able to consent to communication and service agreements.
We do not knowingly collect personal information from children under the age of 13. If such information is identified, we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
When updates occur, the revised version will be posted on our website with the updated date listed below.
Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact:
Shakthi LLC (DBA ISI Elite Training Buffalo Grove)
2421 Overview Drive
Buffalo Grove, IL 60089
United States
Phone: +1 224 500 2062
Email: [email protected]
Last Updated: March 13th, 2026